1. Q: How can we establish a wholesale partnership with your company?

A:Thank you for your interest! You can reach out to our sales team through the contact information provided on our website. They will provide you with partnership details and the process.

2. Q: Are there any minimum order quantity requirements?

A:Yes, we typically have minimum order quantity requirements to ensure the economic feasibility of wholesale orders. Please contact us for detailed information.

3. Q: Do you offer custom stationery product services?

A:Yes, we provide stationery customization services where you can apply your own designs or branding to selected stationery products to meet your unique needs.

4. Q: What types of stationery products do you offer?

A:We offer a wide range of stationery products, including pens, notebooks, notepads, folders, pencil cases, art supplies, scissors, and more.

5. Q: Can we get samples to evaluate product quality?

A:Certainly. You can contact us to request samples to ensure that the product quality meets your expectations.

6. Q: How is the quality of stationery products ensured?

A:We rigorously control product quality, subjecting all products to quality inspections and testing to ensure they meet high standards.

7. Q: Are there special price discounts or discount policies available?

A:We offer price discounts based on order quantity and cooperation terms. Please get in touch with our sales team for detailed information.

8. Q: What is the lead time for stationery product delivery?

A:The lead time varies depending on product types and order quantity. We will provide you with an estimated delivery date after order confirmation.

9. Q: What payment methods are accepted?

A:We accept various payment methods, including T/T,LC and other secure online payment options.

10. Q: Do you offer international shipping services?

A:Yes, we provide international shipping services and collaborate with reliable logistics partners to ensure safe delivery of orders to your destination.

11. Q: How are returns and exchanges handled?

A:If you are unsatisfied with a product or discover a quality issue, we have a detailed return and exchange policy. You can contact our customer support team for assistance.

12. Q: Do you have dealer or agent programs?

A:Yes, we offer dealer and agent programs. If you are interested in becoming our partner, please contact us, and we will provide relevant information and support.

13. Q: Is there a notification service for new products and promotions?

A:Yes, you can subscribe to our newsletter to receive the latest information on new products, promotions, and industry updates.

14. Q: Do you have an online order tracking system?

A:Yes, we provide an online order tracking system so you can check the status of your orders and delivery information at any time.

15. Q: Is there a catalog or product list for stationery products?

A:Yes, we regularly update our website with a product catalog, and you can view the latest product list on our website.

16. Q: How can we contact your customer support team?

A:You can contact our customer support team through the contact information provided on our website, by phone, or via email. We will do our best to resolve your queries.

17. Q: How many years of experience does your company have in the stationery industry?

A:We have several years of experience in the stationery industry, providing customers with high-quality products and professional services.

18. Q: Do you have technical specifications for stationery products?

A:Yes, we provide technical specifications for products to help you understand detailed product information.

19. Q: Is there an online customer support chat?

A:Yes, we offer online customer support chat services for instant assistance and answers to your questions.

20. Q: Do your stationery products comply with international standards?

A:Yes, our stationery products comply with international quality and safety standards to ensure customer satisfaction and safe use.